EDIT (1.20am GMT): We fixed some loading slowness on the editor for everyone, sorry again for the caused inconvenience and for your patience.

EDIT (10pm GMT): Everything should be back to normal, thanks again for your patience. We are finalizing the latest updates. If you have any issues, please contact our support at hello@flat.io.

Hi everyone,

Since this morning (European time) you might have noticed some performance issues while accessing our platform and some of your requests can timeout (< 0.2% of our traffic - which is a lot of people for the size of our platform).

The incident is affecting the index of our global database cluster, which slows some of the requests made on our website and mobile applications. Our team has been working on resolving this problem all day long, and our service regular performance will come back progressively in the upcoming hours.

Sorry for the caused inconvenience if you are experiencing this issue and thank you for your patience.

Have a great day,

Vincent & Flat Team